Politique d’expédition
At Oohlalagirl, we strive to provide a seamless and transparent shipping experience for all our customers. Our shipping policy is designed to ensure your handcrafted Moroccan Kaftans and silk dresses reach you in perfect condition while keeping you informed every step of the way.
Order Preparation and Delivery
- Kaftans: Preparation time takes approximately 20 days, followed by 2 to 5 business days for shipping.
- Other Products: Preparation time takes 5 to 7 days, with the same shipping timeline of 2 to 5 business days.
- Each order is meticulously crafted to meet the highest standards of quality, ensuring exceptional products.
Proposed Shipping Method
- Domestic (Morocco): We collaborate with trusted partners such as Amana, Ghazala, and other reputable agencies.
- International: For global shipping, we use leading logistics providers like DHL, FedEx, Aramex, UPS, and others to ensure secure and swift deliveries.
Order Tracking
- After shipment, you’ll receive an email with your tracking order number.
- Use this number to monitor your order's status by entering it in the tracking link provided in the email.
Taxes and Duties
- Ensure you select your place of residence during checkout to view accurate prices and estimated delivery times.
- International orders are shipped on a DDU (Delivery Duty Unpaid) basis; prices displayed do not include taxes or customs duties.
- Upon arrival at customs, you are responsible for settling import duties, customs charges, and local sales taxes.